Best Western Ai Cavalieri Hotel Palermo, Palermo

The hotel is conveniently located close to the town center, making it a great spot for exploring the main attractions. The rooms are generally spacious and comfortable, though they could benefit from some updating. The staff is a mix of extremely helpful and friendly, but there were some issues with service lapses. Overall, the hotel offers a good stay for those looking for a central location.

The hotel is located in a quiet and safe area, very close to all Palermo has to offer. The rooms need some renovation but come with a new bathroom, a balcony, and are typical in size for European hotels. The service varies from helpful to dismissive, but staff are friendly, especially in the breakfast restaurant. The location is convenient with plenty of local restaurants nearby. The dining experience is satisfactory but not exceptional. Overall, a decent value for money option in a great location.

I had a pleasant stay at the hotel, with clean and reasonably spacious rooms, despite needing some basic renovation. The service was courteous and professional, especially in the breakfast restaurant. The location was ideal, close to major attractions and within walking distance of the city center. The dining experience was quite ordinary, but the facilities met expectations.

The hotel's rooms were spacious and very clean, but the layout, with one step between levels meant for disabled guests, caused minor inconvenience and safety concerns. The service was exceptionally welcoming and helpful, particularly the staff in the breakfast restaurant. The location was ideal, close to the town center for easy access to restaurants and shopping. The dining experience offered a reasonably good choice of food, though some aspects fell short. The facilities overall met expectations.